Platform overview
Shared platform services used by GTM modules: collaboration, document management, role-based access, audit trail, integration, monitoring and deployment architecture.
DomainCommon Platform
UsersAll internal and external GTM stakeholders
Main integrationsSSO, APIs, SFTP, ERP, TMS, WMS, BI
At a glance
| Area | Description |
|---|---|
| Purpose | Provides the common technical and functional foundation that makes the GTM suite modular and scalable. It supports internal and external collaboration, controlled document exchange, APIs, data integration, security, audit and analytics enablement. |
| Typical inputs | User roles, integration messages, requests, documents, comments, workflow statuses, system events and customer-specific configuration. |
| Typical outputs | Collaboration tasks, audit logs, documents, access control, interface logs, technical monitoring and reusable platform services for modules. |
| Business value | Strengthens the suite narrative by showing that modules are not isolated tools but shared, configurable services that scale across customs, export control and regulatory compliance. |
Core capabilities
- Collaboration requests with notifications and internal/external assignments
- Document upload, download, preview, versioning and archival
- Role-based access by view, action, column, data scope and detail tab
- Audit history for decisions, status changes, comments and data updates
- ERP/TMS/WMS/API/SFTP integration with transformation workflows
- Interface monitoring, error tracking and operational alerts
- Modern macro/micro-service architecture with Kubernetes deployment
- Authentication, SSO, monitoring and scalable SaaS operations
In this section
- Architecture — application components and microservices.
- Infrastructure & operations — hosting, Kubernetes, high availability, backups and environments.
- Security — application, code and infrastructure security, SSO.
- Integration — ETL, APIs, messaging and integration patterns.